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Contact Us

If you are seeking assistance from the Department for yourself or another individual, please click here.

To apply for services or obtain information about our programs and services, please click here for your local Elder Helpline number, or you may call the statewide, toll-free Elder Helpline at 1-800-96-ELDER (1-800-963-5337).

For MEDIA INQUIRIES, click here for the Office of Communications.

For information on how to file a PUBLIC RECORDS REQUESTclick here.

For free and confidential health insurance counseling for Medicare beneficiaries, their families, and caregivers through our SHINE (Serving Health Insurance Needs of Elders) Program, call the statewide, toll-free Elder Helpline at 1-800-96-ELDER (1-800-963-5337) or visit the program website here.

To contact the Senior Legal Helpline, please call 1-888-895-7873, or visit their website.

To contact the Long-Term Care Ombudsman Program, please call 1-888-831-0404, or click here to make a long-term care resident complaint.

To file a COMPLAINT against a professional guardian, click here to complete the web form or download form to mail to us.

Florida Department of Elder Affairs

    4040 Esplanade Way
    Tallahassee, FL 32399-7000
    Phone: 850-414-2000
    Fax: 850-414-2004
    TDD: 850-414-2001


    Note: Under Florida law, email addresses are public records. If you do not want your email address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

    All voice telephone numbers on this website may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711.

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